Aircall

Flexible cloud calling for high-performing support teams.

AI-powered
Cloud-calling
Efficient
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Visibility

Stops you from guessing what happens on calls so you can coach with clarity. Search, listen, and read every interaction in seconds.

AI-ready support

No more scrambling for answers so you can deliver smarter, faster resolutions. Transcriptions and AI tools plug in effortlessly.

Reliable & Mobile

Prevent missed calls and battling bad connections so you can stay responsive anywhere. Crystal-clear quality on desktop or mobile.

Loved globally by high-growth brands

AI-Powered Customer Support

Faster resolutions assisted by AI

Koda uses Aircall’s transcription and AI tooling to capture every word of every conversation and surface what matters most, right when it matters.

Your agents get real-time knowledge support and crystal-clear context. You get faster resolutions, happier customers, and a team that never flies blind again.

Leading CX experts

Speed up your onboarding under the guidance of 20+ year experts.

Flexible ways to pay

Choose the frequency that suits your team, and pay in your local currency.

Sydney-based team

Hybrid, responsive, and always easy to reach in sunny Sydney.

Custom integrations

Unlock custom applications for a smoother rollout across your stack.

The Koda Difference

Because great support deserves a partner who actually gets it.

Connected

Plug your phone system into the tools you already use

Aircall’s free integrations connect your calls directly to CRMs and support platforms, keeping customer data, call logs, and notes perfectly in sync without extra effort.

Your team gets smoother workflows and zero double-handling. You get cleaner data, faster follow-up, and a support operation that finally feels unified.

"Working with Koda Support has been nothing short of outstanding. They helped us smoothly transition from Jira to Zendesk. The team are incredibly knowledgeable, professional, and were fully dedicated to ensuring a seamless migration."
Chris Brogan
VP Customer & Risk, Token.io
Project outcomes
Faultless mapping between Jira and Zendesk
100% uptime during migration
Zendesk-certified expertise
Solutions used in this project
Koda Connect
Koda Amplify

Ask away

We’ve been blessed to work with all types orgs, from pre-seed startups to Fortune 100 enterprises.

So chances are, if you’ve got a question, we’ll know where to point you. Here’s a few of our favourites.

Still have questions?

Will Aircall end up costing us more than we expect?

Not with us in your corner. We help you choose only the features that deliver real ROI, so you start lean, stay flexible, and avoid paying for anything you don’t truly need.

Will Aircall actually perform the way my team needs it to?

Absolutely—because we configure it to match your workflows, not the other way around. We make sure every powerful feature is used to its fullest so nothing valuable goes to waste.

Will my team struggle to adopt a new phone system?

Not at all. We guide your team through setup, training, and change management so the transition feels natural—and the benefits show up immediately in their day-to-day work.

Will this take a lot of time to roll out?

We streamline the entire implementation, removing the technical heavy lifting and roadblocks. You get a fast, smooth go-live so your team can start calling confidently as soon as possible.

What if something goes wrong after we go live?

We stay close. You get ongoing support, tuning, and guidance to keep Aircall running at peak performance long after launch.

Rated 5 stars
Zendesk Accredited

Level up your support

Ready for less ticket drama and agents that feel in total control?
Chat to our friendly team.