Partners

Browse the right tools for your team, backed by Koda’s 20+ years of experience.

Zendesk

CX-Ticketing
Ticket Deflection
Omnichannel

Zendesk is the leading platform for building predictable, high-ROI support operations. By consolidating every customer interaction, Zendesk eliminates ticket chaos and empowers support and CX teams.

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Aircall

AI-powered
Cloud-calling
Efficient

Aircall is the premier cloud-based phone system for Zendesk, offering advanced call routing, analytics, and automation. Transform your voice support into a streamlined, collaborative, and data-driven channel.

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Maven AGI

AI Support
Omnichannel
Ticket Deflection

Maven AGI's AI co-pilot empowers teams to handle intricate support tasks, and significantly lighten the load on agents. It features intent recognition, personalised responses, and seamless integration.

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Freshworks

AI-Enabled
Sales
IT
Help Desk

Freshworks delivers a comprehensive suite of tools, including ticketing, knowledge base, and live chat, enabling businesses to manage customer interactions in one place.

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Loved globally by high-growth brands
5/5

Zendesk rating

We’re proud, highly-rated specialists in Zendesk.

20+

Years experience

We've spent two decades helping teams scale support.

95%

Average client CSAT

Our client’s customers are genuinely happier.

50%

Brand services

We’ve helped small startups through to Fortune 100s.

Loved by CX teams

From startups to Fortune 100s, we love building results-driven, smooth, and simple support teams.

Rated 5 stars
Zendesk Accredited
See all reviews
“Our Customer Success team moved from a cost centre into a key feature of our service. Koda had a strong impact in the way we view our services.”
Dan Silver
Chief Operating Officer, Stake
“My team is working more efficiently and our customer experience has improved. I’m thrilled with where we are at and my stakeholders are too.”
Harriet Herbert
CX Manager, Concept Eight
“We partnered with Koda to implement a new Zendesk Instance for our operational teams. The overall transition was seamless.”
Melissa Lee
Customer Support Manager, ebet
“Optimising our Zendesk use has allowed us handle increased ticket volumes while maintaining our existing resource levels.”
Harriet Herbert
CX Manager, Concept Eight
“Our Customer Success team moved from a cost centre into a key feature of our service. Koda had a strong impact in the way we view our services.”
Dan Silver
Chief Operating Officer, Stake
“My team is working more efficiently and our customer experience has improved. I’m thrilled with where we are at and my stakeholders are too.”
Harriet Herbert
CX Manager, Concept Eight
“We partnered with Koda to implement a new Zendesk Instance for our operational teams. The overall transition was seamless.”
Melissa Lee
Customer Support Manager, ebet
“Optimising our Zendesk use has allowed us handle increased ticket volumes while maintaining our existing resource levels.”
Harriet Herbert
CX Manager, Concept Eight
Rated 5 stars
Zendesk Accredited

Level up your support

Ready for less ticket drama and agents that feel in total control?
Chat to our friendly team.

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